❓ Frequently Asked Questions
1. Are you a factory or trading company?
We are a specialized factory focused on stage lighting control equipment.
2. What certifications do your products have?
Our products have successfully passed EMC, SGS, ROHS, and CE certifications.
3. Can you provide OEM/ODM services for logos?
Yes, we can print your logo or company name on the products or packaging based on your requirements.
4. What are the available shipping methods and times?
We offer three main shipping methods:
(1) By Sea: Approx. 30 days (Ideal for bulk orders).
(2) By Air: 5-7 days (Suitable for bulk quality).
(3) By Express: 3-5 days (Best for small quantities and urgent orders).
5. What are your payment terms?
We accept T/T, Western Union, and Paypal.
6. What happens if a product breaks during the warranty period?
If a problem occurs, please provide a description along with pictures or video. We will analyze the issue, guide you through the fix, and provide free spare parts if necessary.
Senning Lights
