Q: Does your product have CE & Rohs certificate?
A: Yes, all of our products pass CE & Rohs standards.
Q: Is there any warranty provided?
A: Yes, we provide a One Year Warranty on all of our products.
Q: Can you accept sample orders?
A: Yes, sample orders are fully acceptable for testing quality.
Q: Which kind of payment terms do you accept?
A: We accept Western Union, T/T, Paypal, and Money Gram.
Q: How long does it take to ship and what methods are used?
A: It usually takes 3-7 business days. We use reliable carriers like UPS, DHL, TNT, and EMS. We will advise the best method for your country.
Q: What should I do if the product has a problem?
A: All products are tested for 48 hours before shipping. If a problem occurs, please send us photos and videos; our engineers will diagnose it and we will provide free spare parts if necessary.