❓ Frequently Asked Questions
Q: Does your Product have CE&Rohs certificate?
A: Yes, all of our products pass CE&Rohs.
Q: Is there any warranty?
A: Yes, we provide One Year Warranty on all of our products.
Q: Can you accept sample order?
A: Yes, sample order is acceptable!
Q: Which kind of payment term do you accept?
A: We accept Western Union, T/T, Paypal, Money Gram.
Q: How long does it ship to my country and which delivery methods are available?
A: It usually takes 3-7 business days. We use UPS, DHL, TNT, EMS etc. We will advise you on the best shipping company for customs clearance.
Q: If the product has a problem, how should I do?
A: All products are tested for 48 hours before shipping. If there are issues, please send pictures and videos; our engineers will diagnose it and we will send spare parts for free.