❓Frequently Asked Questions
Q1. What is the standard warranty for this stage light?
We offer a 3-year standard warranty on our professional stage lighting products to ensure long-term reliability.
Q2. Are you a manufacturer or a trading company?
We are a professional stage lighting manufacturer with our own dedicated production lines and quality control processes.
Q3. How long does delivery usually take?
For in-stock items, delivery is generally 1-2 days. For larger orders or items not in stock, the lead time depends on the specific quantity.
Q4. What are the accepted terms of payment?
Our standard terms are 30% paid before production and the remaining 70% paid before delivery.
Q5. How do you handle after-sales service and quality issues?
All products undergo strict quality checks. If any issues arise, we provide prompt solutions and support to resolve technical or quality problems immediately.