Frequently Asked Questions
When can I get the quotation?
We usually quote within 8 hours after getting your inquiry. If you have an urgent project, please contact us directly so we can prioritize your inquiry.
How can I get a sample for quality check?
After price confirmation, you can request samples. Sample costs are charged but can be refunded if the final order quantity exceeds our MOQ.
Why should you choose us as your supplier?
We employ over 200 workers and our R&D team has 20+ years of experience. We are authorized partners with major lighting brands and hold CB, CE, ROHS, COC, BIS, SAA, and ETL certifications.
What payment and delivery services are provided?
We accept FOB, CFR, CIF, EXW, CIP, and Express Delivery. Accepted payments include T/T, L/C, Credit Card, PayPal, and Western Union in multiple currencies (USD, EUR, HKD, GBP, CNY).
Can you provide ODM/OEM service?
Yes, with over 20 years of experience in the lighting business, we are fully capable of providing customized ODM and OEM services for our customers.
What is your typical delivery date?
For standard bulk production, the delivery time is around 15-30 days. Samples typically take 7-10 days depending on the specific item requirements.