❓ Frequently Asked Questions
Q: Are you a direct manufacturer?
A: Yes, we are a professional LED lighting manufacturer. Our core product range includes LED downlights, waterproof lights, linear lights, panel lights, street lamps, and high bay lights exported globally to Europe, Australia, and South America.
Q: Do you offer special pricing for wholesale or OEM?
A: We seek long-term business cooperation. As a professional manufacturer, we fully support OEM and ODM projects, offering competitive pricing alongside high-quality products to assist our wholesale partners.
Q: What is the estimated lead time for orders?
A: Sample orders are generally available within 5-7 working days. For mass production orders, the lead time is approximately 30-35 days after receiving the deposit.
Q: What are your warranty terms?
A: We offer a 2 to 5-year warranty depending on the product configuration. All items undergo strict testing by our QC team before shipment. We take full responsibility for any quality issues during the warranty period.
Q: Is this downlight suitable for high-humidity areas?
A: Yes, this model features an IP65 rating, making it ideal for installation in washrooms, kitchens, balconies, and other areas where moisture resistance is required.
Q: What materials are used in the lamp construction?
A: The lamp body is constructed from high-quality aluminum, providing excellent heat dissipation and durability for long-term indoor and engineering use.
Senning Lights
