Frequently Asked Questions
What is the standard warranty for these stage lights?
We provide a standard warranty of 3 years for our lighting products to ensure long-term reliability.
Are you a manufacturer or a trading company?
We are a professional stage lighting manufacturer with our own dedicated production lines and quality control processes.
How long does delivery usually take?
Generally, it takes 1-2 days if the goods are in stock. For non-stock items, the lead time depends on the order quantity.
What are your standard payment terms?
Our terms are 30% payment before production and the remaining 70% paid before delivery.
How quickly can I get a price quote?
We usually provide a quote within 24 hours of receiving your inquiry. For urgent requests, feel free to reach out directly.
What kind of after-sales service do you provide?
All products undergo strict quality checks. If any quality issues arise, we will provide the most suitable solution immediately to resolve the problem.