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Frequently Asked Questions
Can I have a sample order for LED light?
Yes, we welcome sample orders to test and check quality. Mixed samples are acceptable.
What about the lead time?
Samples need 3-5 days, while mass production typically takes about 25 days for large quantities.
Is ODM or OEM accepted?
Yes, we provide both ODM and OEM services. We can place your logo on the lights or the packaging.
Do you offer a guarantee for the products?
Yes, we offer a 2-5 year warranty on our products depending on the model and requirements.
How do you ship the goods and how long does it take to arrive?
We usually ship by DHL, UPS, FedEx, or TNT, which takes 3-5 days. Airline and sea shipping are also available.
How is the after-sales service handled?
We have a professional team in charge of after-sales service to handle feedback and any technical concerns.
Senning Lights
