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Frequently Asked Questions
What is the waterproof rating of this wall washer?
This product features an IP65 rating, making it perfectly suitable for outdoor waterproof applications such as building facades and landscapes.
Do you support customized designs or OEM?
Yes, we have a professional development team. We provide both OEM and ODM services to help develop new items based on your drawings or ideas.
What is the typical lead time for orders?
Sample orders typically arrive within 7-15 days, while formal bulk orders take between 8-35 days depending on the specific product details and quantity.
What if I cannot meet the minimum order quantity (MOQ)?
If you cannot meet the MOQ for a specific item, we suggest checking our current stock items or group sourcing options where lower quantities are available.
How is the quality controlled for these lights?
We maintain strict quality control throughout the manufacturing process, using durable materials like aluminum and high-grade PC to ensure a lifespan of up to 50,000 hours.
What control systems are compatible with the RGB lights?
Our RGB wall washers are compatible with DMX 512 controllers, allowing for professional dimming and colorful stage or landscape lighting effects.